Malware and Virus Detection, Removal and Prevention

Malware and Virus Detection, Removal and Prevention

Keep Safe By Calling GRTS Today!

Is your laptop or computer running extremely slow or acting a bit strange? Chances are it got infected with a virus, rootkit, trojan or worm, or is loaded down with spyware and adware. Whether a hacker or identity thief has infected your computer or email with malware, or other nasty unwanted programs, we have just the medicine your laptop or computer needs. We’ll scan your entire hard drive and remove every trace of unwanted junk that slows down your computer and threatens the  confidentiality of your personal and private information. We’ll also teach you how to keep your computer more secure by helping to prevent future outbreaks.

Is Your Laptop or Computer Infected with Malware?

Malware and Virus Removal Service Offered By Golden Ratio Tech Solutions. Ottawa Laptop and Computer Repair. Made Simple.

More Malware & Virus Information

A virus is a contagious program or code that attaches itself to another piece of software, and then reproduces itself when that software is run. Most often this is spread by sharing software or files between computers.  They can send themselves via email to all of your friends pretending to be you.

A Trojan is the most dangerous Malware. Trojan’s are called that because of how they stealthily get into your system just like the Trojan Horse from Greek mythology. They are written with the purpose of discovering your financial and identity information, taking over your computer, network and utilizing system resources to scan for and send your personal information to the person responsible for the Trojan.

In larger systems Trojan’s can create a “denial-of-service attack”. A Denial-of-Service attack is a malicious attempt to make a machine or network resource unavailable to those attempting to reach it. For example, Google, Microsoft or your business website or network becoming unavailable.

Worms are programs that replicate themselves and destroys data, files, pictures, music and documents on your laptop or computer. Worms work to “eat” the operating system files and all of your data files until the drive is completely empty or unusable.

Backdoors are much the same as Trojans or worms, except that they open a “backdoor” onto your laptop or computer. This provides a network connection for hackers or other Malware to enter or for viruses or SPAM to be sent through your laptop or computer.

Keyloggers record everything you type on your laptop or computer in order to glean your log-in names, passwords, and other sensitive information. It then send that information on to the source of the keylogging program.

Keyloggers are also often used by corporations and parents to acquire computer usage information about their employees or kids.

Adware is the least dangerous and most lucrative Malware. Adware displays ads in your browser and even on your computer, interfering with what your normal operations on and offline. Spyware is more severe in that it is a kind of Malware that spies on you, tracking your internet activities in order to send advertising (Adware) back to your laptop or computer.

Both of these types of Malware are obnoxious.  They work in tandem watching everything you do online and inject ads into the websites you visit or pop up annoying windows overtop of what you are doing and making it really hard to close them. They may even report your personal information to malicious third parties.

Getting rid of them is no problem for our expert Techs at Golden Ratio Tech Solutions. Often times it takes just a few minutes and you don’t even have to get up from your computer. Contact Us Today for a FREE conversation about your options and let us help protect your information and identity from online threats!

This kind of Malware is like a burglar hiding in your attic, waiting to take something valuable from you while you are not at home. Rootkits are the hardest of all Malware to detect and therefore to remove. Most antivirus software cannot detect them. Rootkits are designed to permit other information gathering Malware, like Spyware and Adware in to get any identity information from your computer that it can find without you even realizing anything is going on.

Many experts recommend completely wiping your hard drive and reinstalling everything from scratch. Here at Golden Ratio Tech Solutions, we take a different approach and have the technology to find and remove Rootkits without completely destroying your important information, files, pictures, music, videos, and documents. Your files and pictures are as important to us as they are to you. Our priority is to save your data, then to recover your laptop or computer back to when it was new! We want to make sure that when you get your laptop or computer back that your data is safe, secure, malware / virus / rootkit free and working better than ever.

If you see a screen that warns you that you have been locked out of your computer until you pay real money for cyber crimes you supposedly committed, then your system is severely infected with a form of Malware called Ransomware. This type of Malware typically encrypts your data making it extremely difficult to retrieve your files, pictures, music and documents without paying the ransom. These are not real notification from the FBI, Police or Government but, rather an infection on your the laptop or computer itself presenting this information. Even if you pay the ransom to unlock your laptop or computer, the system may or may not actually get unlocked. Then, even if it does get unlocked, you are not free of it locking you out of your laptop or computer again.

This kind of request for money to unlock your system is illegal, holding your system hostage for ransom. Amounts requested are usually in the hundreds of dollars and are often times requested to be paid in Bitcoin to remain anonymous. You should contact Golden Ratio Tech Solutions immediately upon seeing such notifications.

Rogue Security Software deceives or misleads the user into believing their system has problems that need to be fixed. It pretends to be a good program to remove Malware infections or to fix “errors”, but all the while it itself is the Malware or the software causing problems. Oftentimes the Rogue Security Software will turn off your real Anti-Virus or Anti-Malware software, replacing it with itself.

Rogue security software acts kind of like Ransomware in that it asks you to pay money in order for the program to perform its actions of removing the malware (itself) or the errors (that it created). In turn, the software should do what it says but in fact, will just keep repeating itself after you have sent the creator the money they ask for.

Browser Hijackers present themselves in different ways and come in a variety of forms. Your homepage could get changed to a site that looks similar to the page you usually have as a homepage. This dangerous Malware will redirect your normal search activity and give you the results the developers want you to see. The intention of a Browser Hijacker is to make money off your web surfing by displaying ads everywhere it can as well as track your online habits and sell that information to someone who can then target real advertising towards you.

If you continue to use this homepage figuring it is just a nice new search page like any other one it will let the source developers capture your surfing interests, inject information like ads that you can see and even steal passwords. This is especially dangerous when banking or shopping online. These brand new homepages can look innocent and harmless, but in every case, they open a hole that allows other more infectious malware in that do even more damage as time goes on.

All types of Malware try to take control of your laptop or computer for their owners’ malicious purposes. They may steal your credit card or identity information, send themselves to all your friends pretending to be you, or worse yet hold you and your laptop or computer ransom and claim to be the police or government asking for money to protect you.

Don’t fall victim to these lies! Call Golden Ratio Tech Solutions today and we will get rid of the nasty Viruses and Malware helping to keep you, your files and identity safe and secure from the thieves who create these infections.

Please keep in mind that no Computer, Laptop, Linux, Android, iOS, iMac or MacBook is safe anymore!  iMac’s, MacBooks and iPhones / iPads are also vulnerable to malware, viruses, popups and unwanted programs.  We can deal with all of those as well…

At the same time, once we get rid of the Malware that is making your system unusable, we will get your laptop or computer running like the day it was new!

Lastly, we can also educate you on ways to avoid most of these Malware infections in the future, keeping you, your kids and your business safer with knowledge…


Related Laptop and Computer Repair Services

Is your wireless not connecting, has your internet stopped working but still shows activity lights on the modem or router, or do you get an error page while browsing the internet? Our technicians can determine if the problem is with your laptop or computer hardware, an Operating System problem or Malware that has affected those components of your laptop or computer.

Golden Ratio Tech Solutions can repair this computer or laptop problem for you.  All you have to do is give us a call for a FREE Estimate and one of our expert technicians will be happy to give you a quote for the solution that fits your needs!

Laptop or Computer won’t turn on? Don’t buy a new one just yet, we can give you a FREE Estimate for your laptop or computer repair problems! Our technicians specialize in laptop and computer startup issues, so, if your computer won’t turn on, it’s no trouble for one of our technicians to take a look at the problem for you.

Often times these startup problems can be related to a Malware or virus infection that has corrupted the Windows or OSX operating systems or even just an update that didn’t install correctly.  If they come onsite, they already have all the tools with them in the car to deal with the majority of possible issues!

Not too sure what is going on with your laptop or computer? It used to be fast but now is slow like molasses? We can help. Our Laptop and Computer Optimization packages will help turn your slow computer back to the way it used to be. We can’t promise you the moon, but oftentimes it runs even better than before! Contact us for a FREE Estimate and we’ll determine the best course of action to get your laptop or computer repaired and running optimally.

The first thing we do when performing the Silver or Gold Optimization Package is to check the hardware for problems. We run a full hardware diagnostic on the entire laptop or computer. Then we always check to make sure there is no Malware or Viruses infecting the laptop or computer and causing slowness or other problems.  Afterwards, we perform all of the steps from our Bronze or Silver Optimization packages.

Damaged hard drive? Can’t open or read your SD card? Accidentally erased a file? Victim of Malware, a Virus or a Worm that erased your files? Don’t sweat it. We offer FREE Estimates and Consultations on Data Recovery. Step 1 is to stop using the device immediately and Contact Us.  We’ll have a tech take a look at your device and let you know exactly what the options are. We have all of the tools necessary for data recovery. If it is possible to get your data back, we can do it. Our techs specialize in all forms of data recovery from a simple file / partition recovery to advanced clean-room hardware dis-assembly & repair. We can get your data back, and get you back in business.

Victim of a Malware infection? Can’t open your important files but need them for personal or business reasons ASAP? If you don’t have a backup of your most important documents, pictures, music, videos, files and other data we can help!

In this day and age everyone should invest in a decent backup system.  Everyone’s situation is different and can require different types of backups to protect their files, pictures, documents, data and music that is most important to them.  That is why Golden Ratio Tech Solutions offers the ability to customize your backup solution according to your needs, speed or recovery and redundancy requirements.

Contact us today for a FREE Estimate and we can get you backed up in no time. The time is now to get the process started before you overwrite a file accidentally or suffer a Malware or worm infection that deletes your files!